The Living Floors Way ‘A floor for Life’

Outstanding customer service from our experienced team ensures that the process of choosing your new wood, laminate or vinyl floor runs seamlessly from design through to installation. At Living Floors we understand how busy most people’s lives are and we strive to provide prompt and accurate estimates, carry out clean and professional installations and we can even project manage your flooring installation, leaving you free to get on with other things!

We will always work with you to make sure that you are delighted with the finished flooring; that’s the Living Floors Way.


Our superb showroom showcases large samples of flooring from top brands such as Ted Todd and Quickstep.  We hand select all of the wood, laminate and vinyl floors based on over 22 years of experience; all you have to do is choose your perfect floor.

The large sample boards are fabulous at giving a real feel of the finished flooring and we can always provide samples for you to take home, it is so valuable to be able to look at products in your own environment.

Why not book a showroom appointment to discuss your project in depth; bring along your paint swatches, cabinet doors and any other decor ideas so that we can design your perfect floor.  Our family friendly showroom even has a fun children’s corner so that you can enjoy a coffee and concentrate on choosing the perfect floor!

We also provide a free home visit estimate service where we can bring samples to your home and take a more technical look at the job, checking humidity levels and floor moisture to ensure a perfect installation and a floor that you can enjoy for many years to come.

The Story

We are delighted to still be family owned and run after 22 years in the wood flooring business.  Living Floors original showroom was born in Chester in 1997 and created by my parents Blair and Eleanor Smillie; along with my brother, Fraser, I have worked in the business since 2005, learning every aspect from creative design to unloading delivery lorries!  I now head up our Chester flooring showroom and the floor sanding team whilst Fraser runs our sister showroom in Wilmslow alongside the busy Plantation Shutters business.

In 1997 my father,  Blair, was working in Sweden and saw the gap in the market for a wood flooring specialist in the UK, the timing was perfect with the boom in DIY TV such as ‘Changing Rooms’ and we have never looked back.  Not only did the new trend for wood flooring look superb, it was also practical so its popularity has grown and grown.

Living Floors is proud to be completely independent and this allows us to work with all the top brands such as Ted Todd, Quickstep, Kahrs, Brooks Bros, Taylor Maxwell and many more.  If we don’t have it in our showroom we will source your perfect floor

As a small, specialist business we develop and nurture close relationships with our customers, giving attention to detail and bespoke flooring solutions.  

We like to think that we treat all of our customers as family.

The Team

Experience.   Care. Professional.  These three words sum up our team perfectly.

We do not work on commission and will spend time with you looking at all of the flooring options discussing your lifestyle, type of property and interior style to help to choose your perfect floor.

If you opt for a Living Floors installation or use our floor sanding service then we will always call to confirm dates, arrival times for fitters and generally ensure a smooth job.

Our fitting team are experienced, professional and will always respect your home.

The Living Floors way ‘A floor for living’

We would be delighted to help you with your flooring project, why not get in touch to arrange a
showroom appointment, home visit or browse through some of our products online.